Speaking Up (Whistleblowing)
The CCG is a public body that is responsible for commissioning health care services for the people of the London Boroughs of Barnet, Camden, Enfield, Haringey and Islington. As such it is also the steward of significant public funds.
It is important that the CCG and those working for it uphold the highest standards of conduct and behaviour, promote a culture of openness, transparency and safety and support a safe working environment. This helps to ensure:
- The CCG exercises its duties and responsibilities effectively;
- Appropriate use and stewardship of public funds;
- Benefits to patients and residents are maximised; and
- Public trust and confidence is maintained.
Whilst it is expected that acts of wrongdoing are rare, the ability to speak up acts as a key safeguard and deterrent against wrongdoing. It helps to protect the CCG, patients, staff, stakeholders and the wider NHS.
It is important that people are able to speak up where there is wrongdoing and feel supported by the CCG in doing so. It is also important that those who speak up are protected where their concerns are genuine and have been raised in line with the CCG’s Whistleblowing Policy. Where this is the case, the CCG is committed to ensuring that those speaking up are supported and do not suffer from any unlawful detriment to their employment.
The CCG has two Freedom To Speak Up Guardians (‘Guardians’). They act as an independent source of advice to staff on speaking up. The Guardians have access to anyone in the organisation (including the Accountable Officer) and, where necessary, outside of the organisation. Staff can contact the Guardians at any stage. The Guardians also have a wider role to help protect patient safety and the quality of care, improve the experience of workers and improve learning and improvement by ensuring that workers are supported in speaking up, barriers to speaking up are addressed, a positive culture of speaking up is fostered and issues raised are used as opportunities for learning and improvement.
The contact details of the CCG’s speaking up guardians (both clinical and non-clinical) are as follows:
- Clinical: Kay Matthews, Executive Director of Clinical Quality. E-mail: firstname.lastname@example.org
- Non-clinical: Ian Porter, Executive Director of Corporate Services. E-mail: email@example.com
Speak Up Ambassadors will help the CCG to foster and support a culture where speaking up against wrongdoing is a positive activity which staff are encouraged and supported to do. This includes speaking up about bullying, harassment, unlawful discrimination, criminal offences, miscarriages of justice, health and safety concerns, damage to the environment, failure to comply with legal obligations and/or concealment of any of these.
Speak Up Ambassadors will support the Freedom To Speak Up Guardians (Ian Porter and Kay Matthews).
If you’re interested in becoming an Ambassador, you must complete and send an expression of interest form to the HR and OD team by 5pm on Friday 25 June by email: NCLCCG.OD@nhs.net
If you are interested in applying for this role, for more information or for an informal discussion please contact Andrew Spicer, Head of Governance and Risk, at firstname.lastname@example.org