Learning Hub


Welcome to our Learning Hub!

On this page, you will find details of all the courses and sessions that we have available to support your learning, development and wellbeing. The courses and sessions form part of our organisational development plan which is based on themes from appraisals and the staff survey. Additional dates and courses will continue to be added in the coming months.  If you have any ideas for future courses or sessions, or any questions, please contact the OD team: NCLCCG.OD@nhs.net

Booking system information

We will be using a system called ‘Now Meet’ for people to book onto their courses. Please click here to see an example of what it looks like. Please follow the instructions below:

  • On the left hand side, where it says ‘Your name’ – please add your full name followed by your email address in brackets e.g. Caroline Rowe (caroline.rowe3@nhs.net)
  • Click which session you want to attend. You only need to click on one session.
  • Click submit.
  • Once completed, you will receive an email from the OD team to confirm your booking. You will also receive a Teams link for the session which you can add to your calendar.
  • For some sessions, staff will be given a pre-questionnaire to gauge knowledge/levels/experience of participants prior to course.

Other information

  • If you book onto a course and are later unable to attend, please let the OD team know (nclccg.od@nhs.net) so that your place can be given to another staff member.
  • Each course has limited places available. Places will be allocated on a first come, first served basis. If the course is full, we will let you know about other available dates or place you on a waiting list for future sessions.
  • Please ensure you discuss and agree with your line manager before booking on a course. 

 

 

 The NHS People Plan sets out the ambition that every member of the NHS should have a health and wellbeing conversation with their line manager or a peer, and that as part of this conversation, line managers will be expected to discuss an individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.

 Alongside a range of national resources that were published in March 2021, NHS England and NHS Improvement has launch a national training programme that has been designed to support NHS colleagues in having safe and effective wellbeing conversations.

The programme, co-designed with a number of NHS organisations and to be delivered by trained facilitators from Passe Partout, will support delegates to understand what a wellbeing conversation is, when it may be appropriate to initiate one and provide them with additional knowledge and skills to have safe and compassionate conversations about various aspects of wellbeing.  The programme will also advise how to safely signpost staff to additional support when needed, and offer an opportunity to practice a conversation in a safe, supportive and non-judgmental space of the session.

The programme is initially aimed at line managers (of any profession, banding or grade), peers and colleagues working across the NHS in roles which have caring responsibilities for staff – for example clinical and educational supervisors, team leaders, members of staff networks, health and wellbeing champions or Wellbeing Guardians.

Please visit the NHS England and NHS Improvement events page and search for “How to have safe and effective wellbeing conversations – national training programme” or scroll through the list of available dates (dates are currently live for 1 September to 29 October 2021 sessions).

The aim of this course is to provide staff with a comprehensive overview of procurement.

By the end of the session each participant will be able to:

  • Understand procurement and the procurement routes;
  • Understand the financial thresholds when procuring;
  • Understand routes to approval including Single Tender Waivers;
  • Raise awareness of the Clinical Procurement Policy;
  • Looking at the future - an overview of the proposed NHS Provider Selection Regime.

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group.

Dates and times:

  • Wednesday 27 October at 11am – 12pm 

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Staff must discuss and agree with their line manager prior to booking a place on any course.

 By the end of the session each participant will be able to:

  • Understand what a 1:1 meeting is.
  • Understand why effective 1:1 meetings are beneficial
  • Understand how to prepare for an effective 1:1 meeting
  • Understand what to say in an effective 1:1 meeting
  • Understand your contribution

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group.

Dates and times:

  • Thursday 28 October at 9.30 – 10.30am 

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Staff must discuss and agree with their line manager prior to booking a place on any course.

By the end of the session each participant will understand:

  • The new process
  • The role ofthe new forms
  • The role of the ECP Champion
  • The role of HR
  • The role of Finance
  • When a form goes to an ECP Panel
  • The process from start to finish

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group.

Dates and times:

  • Friday 29 October at 11.45am – 12.45pm

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Staff must discuss and agree with their line manager prior to booking a place on any course.

By the end of the session each participant will be able to:

  • The importance of Job Descriptions & Person Specifications in employment
  • Know the difference between the JD and PS
  • Become familiar with how JD/PS are used to determine the pay banding
  • Familiarise yourself with the CCG templates
  • Be confident in writing a JD/PS

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group.

Dates and times:

  • Monday 1 November at 10 - 11am

 Book now

Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff

The aim of this session is to provide staff with a comprehensive understanding of the CCG’s approach to speaking up and whistleblowing.

By the end of the session each participant will be able to:

  • To understand what speaking up and whistleblowing is;
  • Why it is important and why the CCG values it;
  • How do staff speak up or whistle blow;
  • Employment protections for those who speak up/whistle blow.

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group.

Date and time:

  • Monday 18 October at 10.30am – 12pm

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Staff must discuss and agree with their line manager prior to booking a place on any course.

There are a wide range of leadership and management development programmes available via the NHS Leadership Academy, with some providing an academic qualification on completion.

The CCG is committed to supporting the following leadership programmes available via the NHS Leadership Academy:

  • Edward Jenner Programme: An online learning package that supports staff develop essential leadership skills
  • Mary Seacole Programme: This programme is designed for those who are looking to move into their new or first time leadership role.
  • Ready Now – A programme aimed at staff in bands 8a and above and from under-represented groups that would like to become leaders in the NHS
  • Stepping Up – A leadership development programme for aspiring staff from BAME backgrounds who work in roles ranging from band 5-7
  • Rosalind Franklin – This programme is for managers leading from the middle of health and care systems, aspiring to lead large and complex programmes, departments, services or systems of care.

For further information and to view the cohorts and dates for the above programmes, click here - please note the Nye Bevan and Elizabeth Garrett Programmes will not be supported by the CCG at this time.

Individuals will need to ensure they discuss all opportunities with their line manager and where necessary go through SMT/Directorate agreement in line with the Learning and Development Policy.

Empowering Deaf Society (EDS) is a deaf-led Charity, dedicated to improving the quality of life for deaf people that run free workshops on Deaf Awareness via Zoom.

The Deaf Awareness workshop consists of two one hour Zoom sessions.

  1. Session one is a one hour presentation introducing the issues and barriers faced by deaf people whilst highlighting strategies to improve your understanding of the challenges facing deaf people and improving your communication skills with colleagues, customers and service users who are affected with a hearing loss.

  2. Session two is a one hour zoom session giving you an Introduction to British Sign Language Skills to use when communicating with the Deaf Community.

These sessions can be booked to run concurrently or split over different times and days. Participants must have attended the first part of this workshop to be able to book onto the second hour - an Introduction to BSL

Session one - presentation workshop:

  • Tuesday 30 November at 11am - 12pm
  • Tuesday 14 December at 11am - 12pm

Session two - Introduction to British Sign Language workshop:

  • Tuesday 30 November at 12.30 - 1.30pm
  • Tuesday 14 December at 12.30 - 1.30pm

Book now

For all staff

By the end of the session each participant will be able to:

  • Understand the importance of managing relationships at work
  • Understand the importance of building trust in work relationships and gain knowledge for how it is accomplished
  • Understand how we adapt our approach to different personality preferences and motivations
  • Understand the power of appreciative enquiry

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group. 

Dates and times: 

  • Wednesday 17 November at 4 - 5pm

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Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff

By the end of the session each participant will:

  • Be aware of NCL Expected Behaviours
  • Explore dignity at work and what it means
  • Understand harassment and bullying – and the legal context
  • Recognise harassment and bullying and its impacts
  • Recognise challenging and inappropriate behaviours

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group.

Date and time - coming soon

Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff

By the end of the session each participant will be able to:

  • define what a microaggression is
  • increased their understanding of the impact these behaviours have on others
  • look at microaggressions from a number of vantage points
  • discuss how to recognise and address microaggressions
  • have an overview of the importance of “Allyship”

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group. 

Dates and times: 

  • Wednesday 24 November at 2-4pm

Book here.

Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff

By the end of this session each participant will:

  • experience a scenario where inclusivity is lacking
  • learn about spheres of influence and power and their impact on inclusivity
  • articulate the business case for inclusivity in their workplace
  • set themselves inclusivity goals to follow up on a peer-to-peer basis

Participants will require an A4 notepad of paper and a felt tip or similar so that they can share their responses with the wider group. A YouTube video will be used as part of this session.

Dates and times:

  • Wednesday 6 October at 10 - 11.30am
  • Friday 26 November at 10.30am - 12pm

Book now

Staff must discuss and agree with their line manager prior to booking a place on any course.

For managers

Aims:

  • To build an effective, performing team with team members working together

Objectives:

  • To understand how to set goals, objectives, and development plans with staff
  • To understand how to review performance and how to manage under-performers
  • To understand how to deal with difficult people in an effective manner

Outcomes:

  • To understand processes and practices of a high performing team with time to work on skills building

Dates and times:

  • Thursday 18 November at 10.30am - 1.30pm

Book now

Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff

Aims:

  • When a group of employees work collaboratively in pursuit of common purpose, the work atmosphere can be altered, sometimes profoundly for the better.
  • To understand how to do this through effective teamwork to improve morale and help individuals feel more fulfilled in the workplace.

Objectives:

  • To understand the importance of teamwork in a healthcare environment
  • To think through a personal example of teamworking in action
  • To understand how teams develop and build trust
  • To understand your emotional intelligence and how you use it in the workplace

Outcomes:

  • To learn how individuals work together in a cohesive team and to practice the skills needed to build an effective team

Dates and times: 

  • Thursday 4 November at 10.30am - 1pm

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Staff must discuss and agree with their line manager prior to booking a place on any course.

 

For managers

Aims:

  • To learn how to coach and work with staff members to support them with their personal and professional development

Objectives:

  • To understand different coaching models
  • To practice coaching skills to understand underlying issues and concerns
  • To offer support and/or signpost to the appropriate wellbeing services

Outcomes:

  • To learn the skills and approaches to working with team members so they feel heard and get the support needed for their circumstances.

Dates and times:

  • Tuesday 19 October at 10.30am - 1pm
  • Tuesday 16 November at 10.30am - 1pm
  • Thursday 16 December at 10.30am - 1pm

Book now

Staff must discuss and agree with their line manager prior to booking a place on any course.

For staff on bands 2-7 (a similar course for more senior staff is in development) 

At the end of this workshop, participants will be able to

  • Communicate your value as a potential employee
  • Do the right preparation for online and face-to-face interviews
  • Use positive phrasing both verbally and non-verbally
  • Understand body language and what impact yours may have
  • Prepare confident answers
  • Make a positive impression at interview

Full course details are available here.

More dates and times coming soon.

Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff.

By the end of the session each participant will be able to:

  • Understand organisational expectations of behaviour and the significance of even low-level acts of incivility;
  • Experience different perspectives on bullying, harassment and where banter crosses the line;
  • Learn definitions of bullying, harassment and victimisation, as well as individual responsibilities;
  • Have a greater appreciation of what lies behind workplace bullying and its harmful effects on individuals and teams;
  • Feel more confident about what constitutes inappropriate and harmful behaviour in the workplace and be willing to advise and support victims;
  • Know where and how to access employee support mechanisms;
  • Identify practical actions to create a healthier, more inclusive working environment.

Participants will require an A4 notepad of paper and a felt tip pen or similar so that they can share their responses with the wider group.

Date(s) and Time(s):

  • Wednesday 10 November – All day (9am – 5pm)

Book now

Please note – This course will run from 9am – 5pm however, this will show on the registration screen as 9am – 3pm

Staff must discuss and agree with their line manager prior to booking a place on any course.

For staff and managers required to chair and facilitate meetings

By attending this virtual workshop, you will

  • Understand how to make meetings productive and an efficient use of time to share information, make informed decisions and drive the business forward.
  • Gain the skills required to confidently Chair or Facilitate meetings to ensure the agenda aims are achieved.

Full course details are available here.

Dates and times: 

  • Thursday 7 October at 1.30 - 4.45pm

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Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff

By attending this virtual workshop, you will

  • Learn how to deal with angry, rude and upset people with confidence
  • Know how to stay calm and professional during stressful situations
  • Understand how to defuse difficult situations

Full course details are available here.

Dates and times: 

  • Tuesday 12 October at 9.30am - 12.30pm

Book now 

Staff must discuss and agree with their line manager prior to booking a place on any course.

For senior managers

By attending this virtual workshop, you will

  • Learn how to communicate effectively particularly when others become difficult, emotional or angry.
  • Understand how to channel assertiveness skills to interact more effectively with people throughout your organisation.
  • Improve your ability to assertively express your thoughts, needs and feelings.
  • Build your managerial confidence and self-esteem.
  • Be able to say ‘No’ the right way.
  • Reduce work related stress.

Full course details are available here.

Dates and times (2 parts: managers must attend both sessions): 

  • Thursday 14 October at 9.30am - 12.30pm
  • Wednesday 20 October at 9.30am - 12.30pm 

Book now

Please note, staff only need to book on part 1 on 14 October and will be automatically registered on part 2 on 20 October.

Staff must discuss and agree with their line manager prior to booking a place on any course. 

For all staff

As well as a general overview of MS Teams, this session will be shaped around the needs of participants. Participants will be asked to complete a questionnaire for their knowledge/experience and levels in order to establish a bespoke programme to their needs.

Dates and times: 

  • Tuesday 2 November at 9.30am - 12.30pm

Book now

Staff must discuss and agree with their line manager prior to booking a place on any course.

For all staff

This training is the first step towards achieving some of the following benefits:

  • Being more self-confident
  • Improving interpersonal relationships
  • Reducing stress and frustration levels
  • Improving collaborative decision making and problem solving

Full course details are available here.

Dates and times:

  • 2 parts: staff must attend both sessions: 
    • Wednesday 8 December at 9.30am - 12.30pm
    • Tuesday 14 December at 9.30am - 12.30pm

Book now

Please note, staff only need to book on Part 1 on Wednesday 8 December and will be automatically registered on part 2 on Tuesday 14 December.

Staff must discuss and agree with their line manager prior to booking a place on any course.