Next steps for office working

Thanks to those involved in our pilot over the summer of staff returning to work from the office – we are pleased that this has been a success and we have taken positive learning from this.

For September, we are continuing to support staff to work from home – and also to enable staff who want to work from the office, to do so. We have also encouraged teams to start thinking about collaboration activity that would benefit from taking place in person within our offices. The Executive Management Team was pleased to meet in person earlier this week – the first time EMT has met in this way since 17 March 2020.

For October, we hope to see teams starting to undertake some collaborative work together in the office environment – as part of a measured approach to our return to office working. It is important to start planning for this now to allow for planning around booking rooms and also travel to and from the office – we would encourage staff to travel off peak where possible.

This is in keeping with our principles for future agile working – i.e. using office spaces for team-based work and retaining the ability for staff to work from home, in particular where there is no clear benefit of travelling to / from the office (helping staff to maintain an improved work / life balance – as part of our ongoing commitment to health and wellbeing). If staff do wish to work from the office for ‘desk-based’ work – this is also fine.

Whilst all our office spaces are available for staff to undertake meetings and other collaboration activity – to help with space allocation, indicatively we are encouraging teams to use the following sites for joint working:

  • Borough directorate:
    • Performance & Assurance, Planned Care, Primary Care and Surge teams: Camden office
    • All other teams: current borough offices
  • Corporate Services directorate: Islington office
  • Finance directorate: Camden office
  • Quality directorate
    • Quality teams: borough offices
    • CHC team: borough offices
    • CIC team: Islington office
  • Strategic Commissioning directorate: Camden office
  • Strategy directorate: Islington office

Haringey and Enfield office moves

Staff will be aware that we are moving our Haringey and Enfield offices and so at this time there is limited access to Haringey (River Park House) and Enfield (Holbrook/Churchwood House) as we undertake preparations to move. For any teams from these boroughs who want to undertake some collaborative work within the next few months, please contact the Business Support Team to arrange: nclccg.businessservices@nhs.net

We are currently in discussion with Camden Council to agree some hot desk space access at 5 Pancras Square, although we imagine this will be on a more informal basis than before, and as such envisage relevant staff working out of alternate sites in Camden or Islington in the longer term.

Claiming travel costs

Where staff are required to travel to a CCG site that is a further distance/higher cost to their current contractual base, excess travel costs can be claimed via the Workforce System in accordance with the CCG’s Expenses Policy. Guidance and step by step instructions on how to make claims via the workforce system is available on the HR FAQs page – Claiming Expenses FAQ

Steps to complete before working from an office

All of the above is in accordance with the procedures we have developed and piloted over the summer in terms of return to office working – including:

  • Completion of risk assessment (Return to Office Working: Conversation Template)
  • Undertaking lateral flow tests
  • The requirement to book desks and meeting rooms via the new e-booking system – prior to coming into office locations
  • Taking sensible precautions on an individual basis when travelling and using office spaces.

This information, and more (including how to access our buildings) will be placed on a dedicated section on the CCG Intranet and we will share this via the staff newsletter as soon as it is live. We will of course continue to monitor government guidelines and assess the risk for colleagues returning to the office. Any questions can be sent to the Business Support Team at: nclccg.businessservices@nhs.net